Choose a smarter way to manage your services.

Streamline your service processes with a cloud based solution that provides tools for mobile reporting, work scheduling and service analytics. Ground up design with service professionals and close collaboration with customers let you benefit from the most advanced set of features that will boost up the service efficiency levels and bring substantial growth in revenue and productivity.

Choose a smarter way to manage your services.

Streamline your service processes with a cloud based solution that provides tools for mobile reporting, work scheduling and service analytics.

Follow your service delivery in real-time.

Plan the work, dispatch the tasks to the mobile users and follow the reporting and service performance from the dashboard. Bring visibility to your service processes.

What if you could change your paperwork hours into service work?

Manual paper reporting eats resources, creates extra work and generates endless driving hours between the office and the customer sites. Mobile reporting takes care of your reporting needs and the service professionals can focus on what they do best. Serve the customers.

Even a small group of people can make a big difference within a year of service work.

kEUR of cost savings
days less of paperwork
saved man-years
50

Everything covered from the management to the service professionals and customers.

MANAGEMENT

Paperless operations speed up your service delivery and bring quick results in efficiency and customer satisfaction. Real-time business data gives the management better tools for quick adjustments.

SUPERVISORS

Scheduling helps to get the right people to do the right job. Dispatch the work orders to the mobile devices and follow up the service process. Fast and easy way to maximize the utilization rates.

PROFESSIONALS

All the service work and materials are reported with the mobile application during the customer visit and the costs are immediately available for billing. Fully paperless reporting directly from the field.

CUSTOMERS

More efficient service delivery cuts overall service times and improves the quality of customer experience. All customers receive automated work reports for monitoring the service times and work quality.

Platform

Field service is a web-based HTML5 application that runs on your favourite smart phone. And works offline too.

Apple iOS Android Windows Phone
Integration

Integrate to your ERP backend system or just use as a stand-alone service management application.

Apple iOS Windows Phone

  • The solution has had a significant impact on the service efficiency especially in terms of saving time for the actual service work. Acando's strong expertise in designing and implementing the customized solution has been a great value for us. Their competence both in SAP and mobile solutions was a favourable combination that served us well during the project.

    Jyrki Isotalo, Senior Vice President, Development, YIT Building Systems Ltd.

Some of our clients.

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